FAQ

Frequently Asked Questions

Orders

How do I place an order?

Simply browse our store, add items to your cart, and proceed to checkout. You'll receive a confirmation email once your order is placed.

Can I change or cancel my order?

We process orders quickly, so please contact us as soon as possible at our contact page if you need to make changes. We'll do our best to help.

Shipping

How long does shipping take?

Standard Australian shipping takes 3–7 business days. International shipping can take longer. Express options are available at checkout. See our Shipping & Delivery page for full details. 

Do you ship internationally?

Yes! We ship to selected countries. International delivery times vary. Duties and taxes may apply depending on your location.

Returns

What our return policy?

We accept returns within 15 days of purchase for unworn, unwashed items with tags attached. Visit our Returns & Refunds page for full details.

How do I start a return?

Contact us via our contact page with your order number and reason for return, and we'll guide you through the process.

Sizing

How do I find my size?

Check out our Size Guide for detailed measurements and fit advice for every product category.

Payments

What payment methods do you accept?

We accept all major credit cards and other payment options available at checkout.